This document holds information about the new features, improvements, known issues, and bug fixes in Alsense™ release
New features
Name | Accessible by | Description |
HACCP Overview dashboard | Selecting HACCP icon | The HACCP Overview dashboard supplies the ability for the user to open multiple HACCP dashboards at the same time. The dashboards will have data for the same day with the purpose of allowing for asset temperature comparisons across stores. |
Auto HACCP Regeneration | Backend function | Generated HACCP reports that have incomplete data will be automatically regenerated for up to 7-days with the expectation that this period will supply sufficient time to correct any curable exceptions. Once a report has no further curable exceptions, the completed report will be saved having the correct report date and sent via SFTP to the customer. Once a report has been completed, it will no longer be regenerated. Any reports that have ‘non-curable’ exceptions will not be automatically regenerated as they will require manual invention to remedy the exception. The list of exception types and possible remedies is presented in the ‘Exception Glossary’ feature available in the ‘Exceptions info’ dashboard. |
‘Exception info’ dashboard | Selecting HACCP icon | This dashboard presents a summary of the last 7-days HACCP report generations – showing how many were generated as ‘complete’ (having no exceptions) and how many contained exceptions. The user can select a particular date and see the list of all curable and non-curable exceptions for each site. The dashboard allows the user to export the contents to CSV format, and quick links to the ‘HACCP Overview’ dashboard and, if the site has a supported controller, the ‘Go to site’ link is available. |
‘Exceptions Analysis’ dashboard | Selecting HACCP icon | Like the ‘Alarm Analysis’ dashboard that allows the user to analyse current and historical alarm data, the ‘Exceptions Analysis’ dashboard does the same but focused on the HACCP exceptions. The user can use this dashboard to see trends and identify if there is commonality in the nature and frequency of exceptions being generated, and most importantly, is the number of exceptions reducing over time. |
Enhancements to existing services
Internal Ref | Type | Feature | Subject | Description |
520952 | Feature enhancement | Setpoint Verification dashboard | CSV Export | The possibility to export to a CSV file the contents of the active screen. A file will be generated showing the contents of the multi-site view, and upon drill-down into a site, the asset list complete with all values shown on screen for the selected site are available for export and included in the CSV file. |
574299 | Feature enhancement | Health Check dashboard | Ability to open Help panel with description texts | By selecting the ‘?’ icon in the dashboard opens the ‘Alerts Glossary’. The glossary has a brief description of the meaning for each alert generated in the Health Check feature. |
659862 | Feature enhancement | Health Check dashboard | Add date ranges to filtering | A new filter option called ‘Last connection’ has been added to the filter feature allowing the user to add a ‘Start date’ and ‘End date’ to further refine the search results. |
650390 | Feature enhancement | Health Check dashboard | Quick search field supports case insensitive | The Quick search feature now supports insensitive cases, while previously it supported only the exact text match as displayed in the dashboard. |
653108 | Feature enhancement | Health Check dashboard | Infinity scroll | Earlier dashboard was limited to displaying 50 alerts on the page. Infinity scroll has been implemented which enables full list scrolling. |
577168 | General enhancement | Translations | Spanish | Updates made to Spanish translation, so the terms are correct for native Spanish speakers. |
Bug fixes
Internal Ref | Type | Feature | Subject | Description |
677429 | Bug fix | HACCP | Missing assets in HACCP dashboard | Reported bug found some inconsistency with the asset list in the HACCP report when compared to the dashboard. |
695628 | Bug fix | HACCP | Case controllers showing as ‘Off’ | Case status for System Manager Generic devices [Case Controller] are showing case state as off unless in defrost. Fix ensures the correct state is represented together with the associated colour coding in HACCP dashboard. |
704493 | Bug fix | Driver | Data ingestion | Driver not collecting timeseries data when utcOffset is set to 0 in the controller. Now corrected. |
667690 | Bug fix | Driver | Data ingestion | SM driver is not reading all mapped diagnostic types for telemetry data. Now corrected. |
669416 | Bug fix | Site onboarding | SM800A | When the SM800A secure connection is enabled (HTTPS) in the SM, when onboarded to Alsense™ the database showed the secure connection was disabled. Fix now reflects the correct state in the SM800A. |
624209 | Bug fix | Health Check | Incorrect alert behaviour | DuplicateExternalIP address check clears alert and regenerates a new alert every 2 reads from the System Manager. Fix ensures the alarm generates as expected but stays active until issue is resolved. |
582595 | Bug fix | Health Check | Missing alerts | Active Alert dashboard not showing any items, while active alerts are displaying in the Alert Analysis dashboard. Fix ensures all active alerts appear on Active Alerts dashboard. |
688387 | Bug fix | Health Check | Quick search | Loading animation does not disappear when no results are received, only endless web elements. Fix now ensures ‘No action’ message when no results are found. |
710413 | Bug fix | Auto HACCP Regeneration | Incorrect sending of complete reports | Reports that had previously been completed and sent successfully are being regenerated, resulting in previously complete reports being replaced by incomplete reports. Fixed so that only incomplete reports are regenerated. |
527050 | Bug fix | Setpoint Verification dashboard | Missing items in the audit trail | Audit trail not showing all changes in the dashboard when comparing to the controller. Fix ensures consistency with controller change logs and audits listed in descending order. |
574662 | Bug fix | Health Check dashboard | CSV export mismatch | The ‘Type’ column holds different information in the dashboard to what it does when exported and viewed in CSV. Fix ensures both columns are consistent. |
579059 | Bug fix | Alarms dashboard | CSV export mismatch | The ‘Resolution time’ is shown incorrectly in the CSV file for many alarms when compared to the dashboard. Fix ensures both columns are consistent. |
581520 | Bug fix | Alarms dashboard | Health Check alerts showing | All Health Check alerts are displaying also in the Alarms dashboard. Fix ensures only the Offline alarms are included in the Alarms dashboard, and the alerts are displayed in the Health Check dashboard. |
591048 | Bug fix | Health Check dashboard | Incorrect timestamps | Health Check alert timestamps not taking Daylight Savings Time into account. Fix now ensures the correct local time is recorded. |
650254 | Bug fix | Health Check dashboard | Incorrect message | The sorting on ‘Last Connection’ column returns 'No Actions' message. Fix ensures column sorts on date/time. |
550918 | Bug fix | Alarm dashboard | Incorrect timestamps | Live alarms are showing the dashboard list as having older timestamps. Fix ensures displayed in local time so consistent with what is shown in the controller. |
566691 | Bug fix | Alarm Analysis dashboard | Alarm count reduction | When refreshing the Alarm Analysis dashboard, it was noticed that the Total Number of alarm count would reduce slightly. Fix ensures consistency of alarm counts unless alarm activity has occurred whilst refreshing. |
746793 | Bug fix | Energy dashboard | Energy profile not shown even though submeters are connected | It was noticed that the Energy Profile was not always displayed even though submeters are connected and sometimes the meter count was also wrong. This has now been fixed. |
Supported Gateways
No update to the list of supported Gateways

