New Alarm Analysis dashboards
Yearly Comparison
Processed Alarms (visible with Bugle integration)
Alarm Details improvements
Routing Action number and Ticket number.
Non-normalised alarms are now shown as Not Mapped instead of UNKNOWN.
You can now export the audit logs both from the table as well as from the details.
Alarm Rule improvements
All Alarm Rules now work on Controller reason as well as Alarm Type.
The Alarm Type list now has no duplicates.
Naming of all the Alarm Rules aligned.
Permission name is now Has Bugle Action instead of Alarms Triage.
Data Explorer
Now users can also see non-normalised telemetry in Data Explorer. This feature was developed specifically for ANEO but was released more widely. Until this is fixed, users can turn on the 'Hide no data items' to not see these.
New Feature: Incident Management
Other Improvements
Improvement to Escalation Contacts: upload CSV.
Audit logs on Alarms now load much faster.
We can now send alerts to customers if the Alarms webhook is down.
On Demand response, we now have alerts and an SOP for Service Ops in case of errors, and the CPower integration is in the final stage for certification.